Privacy Policy & SMS Messaging Terms and Conditions

Access Productions Inc.

Effective Date: October 9, 2026

Access Productions Inc. (“Access Productions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, or communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with our SMS messaging services.

Website: https://accessproductionsusa.com

Contact: info@accessproductionsusa.com

1. Information We Collect

We may collect personal information when you contact us, submit an inquiry, request a proposal, or engage our event production services.

This information may include:

  • Name and company name
  • Email address and telephone number
  • Event dates, locations, and production requirements
  • Communications exchanged through telephone, email, or text messaging
  • Website usage information, including cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests for information
  • Prepare estimates, proposals, and service agreements
  • Coordinate corporate events and audiovisual production services
  • Communicate with customers regarding existing or prospective projects
  • Provide customer service and technical support
  • Improve our website, services, and customer experience
  • Maintain business records and comply with applicable legal obligations

3. SMS Messaging and Communications

Access Productions Inc. uses SMS text messaging for customer-service and informational communications.

Our messaging program may include:

  • Automatic responses to missed calls, where appropriate consent has been obtained
  • Responses to customer inquiries
  • Event planning and production coordination
  • Scheduling and project-related updates
  • Customer-service communications

We do not use this messaging program to send unsolicited promotional or marketing messages.

4. SMS Consent

Customers may consent to receive SMS messages from Access Productions Inc. through a documented consent process. SMS messages are used for customer-service inquiries, event production coordination, and related business communications. We do not send unsolicited marketing or promotional text messages.

Providing a telephone number alone does not automatically constitute consent to receive automated text messages.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.

Customers may withdraw consent at any time by replying STOP to a message.

5. Data Sharing and Privacy

5. Data Sharing and Privacy

Access Productions Inc. does not sell, transfer, or share consumer personal information, including mobile telephone numbers, SMS opt-in information, and messaging consent, with external organizations for their own use or for marketing or promotional purposes.

Customer personal information may be disclosed only to essential service providers acting on our behalf for legitimate business operations, such as website hosting, telecommunications, SMS messaging, and customer communications. These providers are required to maintain appropriate confidentiality and security protections and may use the information only to provide services on our behalf, not for their own independent purposes.

Mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes. Any information-sharing provisions elsewhere in this policy expressly exclude such marketing use of mobile opt-in data.

We may also disclose information when legally required, such as in response to a valid legal obligation or lawful government request.

We implement reasonable administrative and technical safeguards designed to prevent unauthorized access, disclosure, or misuse of customer information.

6. Data Security and Retention

We use reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

We retain personal information only as long as reasonably necessary for business operations, customer service, contractual obligations, and applicable legal requirements.

No method of electronic transmission or storage is completely secure.

7. Cookies and Website Analytics

Our website may use cookies and analytics technologies to understand website traffic, improve functionality, and evaluate visitor engagement.

These technologies may collect information such as browser type, device information, pages visited, and general usage patterns.

Visitors may manage cookies through their browser settings and any cookie-preference tools made available on our website.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and legitimate business recordkeeping requirements.

For privacy-related inquiries, email:

info@accessproductionsusa.com

9. SMS Messaging Terms and Conditions

Program Name: Access Productions Inc. Customer Communications

Program Description: Our SMS messaging program consists of general conversational messaging to answer questions, respond to customer inquiries, coordinate event production services, and provide customer support.

Opt-Out Instructions: You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, you will receive a confirmation that you have been unsubscribed. You will no longer receive messages through that messaging program unless you opt in again.

Help Instructions: If you experience issues with the messaging program, reply HELP for assistance or contact us at info@accessproductionsusa.com.

Message Frequency: Message frequency varies based on your inquiries and communication needs.

Message and Data Rates: Message and data rates may apply to messages sent to you from us and to us from you. Contact your wireless provider with questions about your messaging or data plan.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Consent: Participation in our SMS messaging program is voluntary. Consent to receive text messages is not required as a condition of purchasing services.

Privacy: For information about how we collect, use, and protect personal information, please refer to the Privacy Policy contained above.

Types of Messages and Consent: By opting in to receive SMS communications from Access Productions Inc., you agree to receive informational and customer-service text messages related to your inquiries, event production planning, scheduling, project coordination, and service updates. These messages may include responses to requests for information and follow-up communications regarding audiovisual production services. We do not send unsolicited promotional or marketing text messages.

10. Changes to This Policy

We may update this Privacy Policy and SMS Messaging Terms and Conditions periodically to reflect changes in our business practices, services, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Information

Access Productions Inc.

Corporate Event Production & Audiovisual Technology

Website: https://accessproductionsusa.com

Email: info@accessproductionsusa.com

Contact

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